This Privacy Policy describes how TRACKPORT (hereinafter "we", "the Site") collects, uses and protects the personal information of users who purchase or use our digital services through the website trackport.store.
1. Data controller
The data controller is TRACKPORT, reachable at: trackport.store@gmail.com.
2. Data collected
We collect the following categories of personal data:
- Data provided at purchase: name, email address, billing data. This data is managed by the payment platform Hotmart and is not stored directly on our servers.
- Access data: email address used to access the restricted area, date of first and last access, number of sessions.
- Technical data: IP address recorded at login, type of browser and device used.
3. Purpose of processing
The collected data is used exclusively to:
- Create and manage your account in the restricted area
- Send you the access link and account-related transactional emails
- Ensure service security and prevent unauthorized access
- Comply with applicable legal obligations
We do not use your data for marketing purposes without your explicit consent.
4. Legal basis
Data processing is based on:
- Contract performance (Art. 6(1)(b) GDPR): necessary to provide the purchased service.
- Legitimate interest (Art. 6(1)(f) GDPR): for service security and fraud prevention.
- Legal obligation (Art. 6(1)(c) GDPR): to comply with tax and regulatory obligations.
5. Data retention
Personal data is retained for the time necessary to provide the service and comply with legal obligations:
- Account data: for the duration of the contractual relationship and up to 2 years after termination
- Tax and billing data: 10 years, as required by Italian law
- Access logs: 12 months from registration
6. Sharing with third parties
Your data is not sold or transferred to third parties for commercial purposes. It may be shared exclusively with:
- Hotmart: payment and order management platform (Hotmart Privacy Policy)
- Google (Gmail / Workspace): for email communications
- Public authorities, if required by law
7. Your rights (GDPR)
As a European Union user, you have the following rights:
- Access: request a copy of the data we process about you
- Rectification: correct inaccurate or incomplete data
- Erasure: request deletion of your data ("right to be forgotten")
- Portability: receive your data in a structured, readable format
- Objection: object to processing based on legitimate interest
- Complaint: lodge a complaint with the relevant data protection authority
To exercise any right, write to trackport.store@gmail.com. We will respond within 30 days.
8. Cookies
The site uses only technical cookies necessary for the service to function (e.g. maintaining the login session). We do not use profiling or third-party advertising cookies.
9. Security
We adopt adequate technical and organizational measures to protect personal data from unauthorized access, loss or disclosure. Access to the restricted area is protected by email and personal password authentication.
10. Changes to this Privacy Policy
We reserve the right to update this policy. In case of substantial changes, we will notify you by email. The updated version will always be available on this page.
For any privacy-related questions, contact us at trackport.store@gmail.com.